Privacy Policy & HIPAA Notice of Privacy Practices

How we protect your information

We safeguard the information you share on our website and during care. For website interactions, we collect only what we need to operate and respond to your requests. For therapy services, we protect your Protected Health Information (PHI) under HIPAA using administrative, technical, and physical safeguards.

Website data and forms

When you submit a contact or intake form, we use your information to respond and schedule services. We may collect your name, contact details, and information you voluntarily provide about your needs. We do not sell personal information. If you prefer, you can contact us by phone instead of using an online form.

Cookies and analytics

Our website may use cookies and basic analytics to understand how visitors use our pages. This helps us improve navigation and content. You can adjust your browser settings to manage cookies. Analytics data is aggregated and not used to identify individual users.

Email and texting

If you choose email or text for communication, please know that these methods may carry some risk. We use secure systems where possible and limit details in messages. You can opt out of non-essential emails or texts at any time by contacting us.

HIPAA uses and disclosures

We may use or disclose PHI for treatment, payment, and healthcare operations, and as required by law. For example, we may share information with your insurer to obtain coverage or with other providers involved in your care. Other uses require your written authorization, which you may revoke in writing.

Your privacy rights

You have the right to access your PHI, request corrections, and receive an accounting of certain disclosures. You may request restrictions on disclosures, including to a health plan for services you pay for in full. You can request confidential communications and choose how we contact you. You have the right to be notified if a breach compromises your PHI.

How we secure information

We use role-based access controls, staff training, secure systems, and policies to safeguard your information. We limit access to those who need it to provide services, manage operations, or comply with legal requirements. We review our safeguards regularly and update them as needed.

Minors and parents

For minor clients, parents or legal guardians typically have access to records. In some cases, state or federal rules may limit access to certain information. We follow applicable laws and professional standards to protect client privacy while maintaining coordinated care.

Record retention

We retain records for the period required by law and professional guidelines. When records are no longer needed, we dispose of them securely. If you have questions about how long we keep particular records, please contact our Privacy Officer.

Third-party vendors

We may use trusted vendors to support our operations, such as electronic health record systems or billing services. Vendors that handle PHI must sign agreements requiring them to protect your information and comply with HIPAA rules.

Changes to this Notice

If we change our privacy practices, we will update this Notice on our website and in our offices. Changes apply to all PHI we maintain. You may request a paper copy of this Notice at any time.

Questions and contact

If you have questions, concerns, or requests about your privacy rights, please contact our Privacy Officer. We will respond promptly and work with you to address concerns or requests.

Privacy Officer: Perri Palermo
Email: contact@therapyforlife.com
Phone: Houston (713) 218-9947; Cypress (713) 800-3454
Addresses: 4544 Post Oak Pl Dr STE 160, Houston, TX 77027; 16700 House Hahl Rd Bldg. 8, Cypress, TX 77433
Effective Date: 2015

This Notice explains how we protect your information and your HIPAA rights. We are committed to privacy, security, and clear communication so you can focus on what matters—progress in therapy and support for your family.